Job Title: INTERNAL COMMUNICATION SPECIALIST
Location:
Gurgaon, Haryana, India
Work Mode:
Work from Office
Span of Control:
Individual Contributor
About the Role
NIIT Ltd. seeks an innovative and employee-focused Internal Communications Manager to drive our internal communication strategies and foster a culture of engagement and transparency. This role is pivotal in aligning our workforce with NIIT’s vision and objectives while amplifying our organizational culture and brand values.
Key Objectives
- Develop and implement innovative, data-driven internal communication strategies aligned with company goals.
- Foster employee engagement by delivering timely, transparent, and impactful messaging.
- Act as a bridge between leadership and employees, ensuring clarity and alignment on organizational priorities.
- Enhance employer branding by supporting employee advocacy and storytelling initiatives.
- Leverage cutting-edge communication tools and multimedia platforms to deliver high-quality content.
Responsibilities
- Create and manage content for newsletters, intranet updates, videos, annual reports and other internal platforms.
- Collaborate with leadership and department heads to craft messages that resonate with diverse employee groups.
- Track and analyze employee engagement metrics to refine communication strategies.
- Partner with the marketing team to ensure internal communications align with the organization’s external brand identity.
- Facilitate virtual town halls, webinars, and employee forums to encourage dialogue and feedback.
- Coordinate crisis communications to maintain trust and consistency during organizational changes.
- Maintain and organize a centralized repository of NIIT’s historical and current content, including news articles, videos, documents, and images, ensuring accessibility for strategic communication, storytelling, and archival purposes.
Qualifications and Skills
- Bachelor's degree in mass communications, Journalism, or a related field.
- 3-5 years of experience in internal communications, preferably in a corporate environment.
- Proficiency with digital workplace tools (e.g., MS Office, SharePoint, Microsoft Teams) and multimedia content creation.
- Proven ability to measure the impact of internal communications through analytics.
- Strong writing, editing, and presentation skills with a creative flair.
- High emotional intelligence and the ability to handle sensitive information.
- Experience in fostering a diverse and inclusive work culture through communication.