Job Title:  Director - Learning Delivery

Job Summary

Position Description: Director, Learning & Development – Data & Technology

The Director, Learning & Development, Data & Technology leads and implements of holistic learning experiences for
specific technical personas and directing cross-functional teams to design, build and deploy the learning solutions in
their portfolio.
The ideal candidate is a strategic leader with a strong track record of adult learning design in a global organization.
Experience consulting with diverse stakeholders on learning needs, designing and managing iterative and scalable
learning experiences, and making data driven decisions to refine and optimize programs are a must for this position.
This individual will push the boundaries of adult learning by being a pioneer in staying at the cutting edge of learning
technology, disrupting the ways our learners learn, especially with the emergence of the next generation of workers.
This must also be balanced with the realities of implementation constraints and therefore this individual must be
adept at using constraints as catalysts for innovation.

Skills and Experience:

• Extensive experience in learning, development, and talent management.
• Strong consulting and strategic thinking skills with demonstrable record of translating needs into actionable,
scalable recommendations.
• Proven track record of managing and demonstrating the business impact of L&D initiatives.
• Ability to effectively collaborate and direct cross-functional teams as an individual contributor and drive
alignment at various levels.
• Exceptional communication, storytelling and influencing skills, particularly with technical stakeholders.
• Experience managing and partnering closely with vendors, ensuring accountability.
• Self-directed and comfortable working with a distributed team of Program Managers, Learning Designers,
and Learning Delivery Specialists.
• Expertise in software development a plus.

Skills

Experience

Responsibilities:

• Learning Strategy & Consulting: Acts as a Learning Consultant and develops holistic learning strategies and
plans for designated personas under the direction of the Vice President, Learning & Development.
• Needs Analysis & Roadmapping: Leads discovery and iterative learning needs analyses, develops learning
solutions and articulates a clear vision and roadmap.
• Program Design & Delivery: Oversees and steers the planning, design, delivery and measurement of learning
experiences with an iterative approach, ensuring alignment with the overall learning strategy.
• Stakeholder Engagement: Actively engages stakeholders, including business sponsors, leaders, subject
matter experts, and People & Capability, to gather learning needs, ensure alignment with program objectives,
provide updates, and gain their buy-in.
• Learner Communication: Proactively engages with learners and serves as the primary point of contact for all
portfolio-related inquiries and communications.
• Go-to-Market Execution: Drives the go-to-market strategy for owned portfolio, ensuring tight orchestration
across L&D.
• Continuous Improvement: Monitors and evaluates learning experiences through feedback mechanisms,
prioritizing and implementing continuous improvement processes to enhance program performance and
outcomes.
• Budget Management: Actively manages the budget for learning offerings, ensuring alignment with
projections.
• External Perspective: Brings external and forward-looking perspectives on talent development for
designated personas.
• Quality Assurance: Ensures that all L&D program deliverables meet required quality standards and
specifications.
• Measurement & KPIs: Aligns KPIs with the learning measurement strategy, closely tracks them and offers
timely recommendations to ensure targets are reached.