Job Summary

Role Summary

The Learning Operations Coordinator is responsible for the end-to-end planning, coordination, and execution of learning programs delivered on-site. This role ensures that all training logistics, communication, facilitator support, and administrative processes are handled efficiently to deliver a seamless learning experience.

Key Responsibilities

• Coordinate bi-weekly learning sessions and maintain training participant tracking.
• Plan and organize Global Trainings on site (leadership, culture, soft skills trainings).
• Manage all logistics including room booking, catering, training materials, and visitor access.
• Serve as main point of contact for trainers, participants, and global learning teams.
• Send communications, invitations, and SAP SuccessFactors registration links as required.
• Oversee classroom setup and welcome external trainers.
• Manage invoicing in SAP Fiori and update cost allocation files.
• Support organization of Absence Management and Mental Health trainings.
• Coordinate language class requests and purchase orders for employees.
• Respond to all Swiss training-related inquiries in our HRIS system (Neocase).

Educational Qualification

Skills

Experience