DELIVERY MANAGER - LDM

Req Id: 3550

Location:

Indianapolis Indiana, United States

Work Mode: Work from Office

Span of Control: Individual Contributor

Job Summary

Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link for our website: About NIIT MTS

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Overview

We are seeking a seasoned Delivery Manager with a focus on Learning Operations, Technical Training, and Leadership Development to join our team. This full-time role requires the ability to effectively manage and enhance learning operations, with a strong emphasis on leadership program design and delivery. The ideal candidate will bring robust experience in Learning & Development (L&D) and a proven ability to create impactful educational programs that drive organizational success

Roles and Responsibilites

Motivate and lead the team including setting and reviewing goals/KPAs/targets
Coordinate with company headquarters to align with global processes and adapt them to client requirements in
Oversee the daily operations of onsite learning initiatives, ensuring efficiency and quality.
Develop and implement strategic operational plans to enhance program delivery and participant engagement.
Optimize resource allocation and manage logistics to support learning and development activities.
Deliver to KPAs that include client satisfaction, business growth, financial results and staff satisfaction
Lead the planning and execution of L&D projects from inception to completion.
Define project objectives, timelines, and budgets, ensuring alignment with organizational strategies.
Coordinate with cross-functional teams and external partners to ensure seamless project delivery.

Educational Qualification

Bachelor’s degree required
Master’s degree in Business/HR/Project Management preferred
Certification in Project Management (e.g., PMP) is advantageous

Experience

12 to 14 years of experience
Experience in a multicultural work environment