Job Title:  TECHNICAL CONSULTANT

Job Summary

Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link for our website: About NIIT MTS

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Description: CSOD Technical Engagement Manager (TEM)

Locations: United States (Remote/Hybrid) | United Kingdom (Remote/Hybrid)

Department: Enterprise Solutions / Technical Delivery

Employment Type: Full-Time

Experience Level: Senior

Experience: 10+ Years

Role Overview:

We are seeking an experienced CSOD Technical Engagement Manager (TEM) to lead the technical delivery and execution of large and complex Cornerstone OnDemand (CSOD) projects.

The Technical Engagement Manager will serve as the technical delivery lead, working closely with Project Managers, Solution Architects, Integration Consultants, technical teams, customers, and third-party stakeholders to ensure that technical workstreams are planned, coordinated, tracked, and delivered successfully. 

This role requires a strong combination of project/delivery management and technical understanding. The ideal candidate does not need to be a hands-on developer but should have sufficient technical and CSOD knowledge to understand complex technical discussions, help answer questions, identify risks and dependencies, and provide appropriate guidance to the project team and customer.

Educational Qualification

• CSOD certification or relevant Cornerstone technical certification.

• Experience with CSOD integrations and Edge, APIs, SFTP, and data exchange.

• Experience with enterprise HR platforms such as SAP SuccessFactors, Workday, or other HRIS platforms.

• Experience working with integration platforms such as MuleSoft, Boomi, Workato, or similar technologies.

• Experience managing global projects involving teams and stakeholders across North America and Europe.

• Experience working in Agile/Scrum and/or Waterfall delivery environments.

• PMP, CSM, or other relevant project/delivery certification. 

Experience

What We’re Looking For We are looking for a strong technical delivery leader who can bridge the gap between project management and technical execution. The successful candidate should be comfortable managing timelines, deliverables, risks, and stakeholders while also having enough technical depth to understand CSOD integrations, challenge assumptions, guide discussions, and help the team navigate technical questions and dependencies. This is not a pure Project Manager role and does not require the candidate to be a full-time hands-on developer. The ideal candidate combines technical knowledge, CSOD expertise, delivery leadership, and strong customer-facing skills.

Required Experience & Qualifications

• 10+ years of experience in enterprise technology delivery, technical project management, integration management, solution delivery, or a related field.

• Strong experience managing technical workstreams for large enterprise projects.

• Experience working with CSOD implementations, integrations, or technical consulting. 

• Proven ability to manage multiple technical teams, workstreams, dependencies, and deliverables.

• Strong customer-facing and stakeholder management experience. 

• Ability to lead technical discussions and communicate effectively with both technical and business audiences.

• Strong problem-solving, organizational, communication, and leadership skills.