Job Title: TEAM MANAGER

Location:

Mexico

Work Mode: Work from home / anywhere

Span of Control: Individual Contributor

Job Summary

The Community Manager – LATAM will be responsible for driving engagement, participation, and execution of a student ambassador program across universities in Brazil and Mexico.

This is a regional role requiring strong familiarity with university environments, student communities, and cultural dynamics across LATAM markets.

The Community Manager will support ambassadors across both countries while ensuring consistent engagement, localized coordination, and effective activity execution.

Experience

1. University & College Network Engagement

Build and maintain relationships with universities, colleges, and student communities across designated colleges.

Leverage local student networks, campus organizations, and academic communities

Support coordination with:

Student clubs

University groups

Campus stakeholders

Expand reach through local campus connections and partnerships

2. Ambassador Engagement & Communication

Act as the primary contact for ambassadors across LATAM region

Manage communication channels:

Discord

Regional communication tools

Drive engagement cadence:

Weekly updates

Bi-weekly check-ins

Continuous interaction

3. Program Execution Support

Support ambassadors in:

Organizing campus activities

Running awareness campaigns

Executing engagement initiatives

Provide guidance on:

Event planning

Activity execution

Regional adaptation

4. Community & Content Management

Adapt content for local language and cultural context (Spanish/Portuguese as applicable)

Share updates and campaign materials

Highlight achievements and engagement milestones

5. Engagement Events & Programming

Coordinate regional:

Check-ins

Webinars

Engagement sessions

Support ambassador-led:

Workshops

Campus initiatives

6. Performance Tracking & Reporting

Track participation across both countries

Validate activity submissions

Maintain engagement data and share reporting inputs

7. Moderation & Community Culture

Maintain inclusive and engaging community environment

Address regional challenges and engagement gaps

Ensure consistent experience across geographies