Job Title:  SENIOR TRAINING COORDINATOR-II

The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.

· Assist the customers with the Training Administration issue/E-mail

· Provide the customer with resolutions / Training scheduling options

· Gather additional information about reported issue

· Perform detailed case analysis and document the case in the system and generate ticket

· Generate daily / weekly reports for the customer on Microsoft Excel

· Perform Training Management activities on the Learning Management Systems.