Job Title:  Training Coordinator II

Job Summary

Experience:0-1 Year

Key Responsibilities:

• Provide 24x5 Training Administration support to global clients across EMEA, NAM, and APAC regions
• Address customer training queries and manage scheduling options via email
• Troubleshoot training issues and provide resolutions
• Gather detailed information on reported issues, create tickets, and ensure follow-up
• Perform case analysis and maintain thorough documentation in the system
• Generate daily reports using Microsoft Excel

Educational Qualification

Eligibility Criteria:

• Fresh Graduates: B.A., B.Com, BBA, BHM, B.Sc., BCA, B.Tech (Mechanical/Biotech), Distance P.G., and PGDM holders are also encouraged to apply
• Not Eligible: BE / MCA/MBA

Skills

Experience