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Job Title:  Training Coordinator II

Location: 

Gurgaon, Haryana, India

Work Mode:  Work from Office
Span of Control:  Individual Contributor

Job Summary

 Training Coordinator role with NIIT

 

  • Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
  • Distance P.G can apply , BE /MCA are not eligible, PGDM can apply
  • Working knowledge of computers, In Night shifts Night Allowances will be provided.
  • Excellent Written & Verbal communication skills.

 

Responsibilities:

 

  • The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
  • Assist the customers with the Training Administration issue/E-mail
  • Provide the customer with resolutions / Training scheduling options
  • Gather additional information about reported issue
  • Perform detailed case analysis and document the case in the system and generate ticket
  • Generate daily / weekly reports for the customer on Microsoft Excel
  • Perform Training Management activities on the Learning Management Systems.

 

Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.

 

Educational Qualification

Education

Skills

Goal-oriented with a results-driven desire for success

Experience

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