Job Title:  Senior Training Coordinator - I

Job Summary

Key Responsibilities:

• Provide 24x5 Training Administration support to global clients across EMEA, NAM, and APAC regions
• Address customer training queries and manage scheduling options via email
• Troubleshoot training issues and provide resolutions
• Gather detailed information on reported issues, create tickets, and ensure follow-up
• Perform case analysis and maintain thorough documentation in the system
• Generate daily reports using Microsoft Excel

Manage training activities through Learning Management Systems (LMS)

Educational Qualification

Experience:

• 0-1 Year
• Strong Written & Verbal Communication Skills are a must

Skills

Experience