Job Title:  Senior Training Coordinator - I

Job Summary

-Ensure onsite training event activities are performed as per the Event Readiness Process/System
-Booking the venue for offsite activity or social events and Provide Emergency support / help for training
-Ensure the training Facilities are setup correctly and have the necessary equipment Management at facility
-Communicate with instructors and outside vendors in both written and spoken correspondence
-Coordinate and block Instructors dates & timing in lines with the training and workshop calendar

Primary Roles & Responsibilities 

• Perform Training Management activities on the Learning Management Systems:
o Enrollment activities          
o Class scheduling         
o Class cancellation / rescheduling         
o Evaluate Class profitability         

o Class readiness – Coordinating with the vendor         
o Communication to Delegates & Vendors         
o Feedback Analysis         
o Purchase Order Generation         
o Maintain Basic Financial Reports

Assist the trainers/customers with the Training Administration issue/query via Phone, E-mail

Provide the customer with resolutions / Training scheduling options

Perform detailed case analysis and document the case in the system and generate ticket

Generate daily / weekly reports for the customer on Microsoft Excel 

Educational Qualification

Graduate in any Stream

Skills

Experience

1+ years of experience