Job Title:  SR. TRAINING COORDINATOR I-MULTILINGUAL

Job Summary

About NIIT

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link to our LinkedIn Page - https://www.linkedin.com/company/niit-limited/

Link to our website - https://www.niit.com/en/learning-outsourcing/

Responsibilities:

• The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
• Assist the customers with the Training Administration issue/E-mail
• Provide the customer with resolutions / Training scheduling options
• Gather additional information about reported issue
• Perform detailed case analysis and document the case in the system and generate ticket
• Generate daily / weekly reports for the customer on Microsoft Excel
• Perform Training Management activities on the Learning Management Systems.

Educational Qualification

• Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
• Distance P.G can apply , BE /MCA are not eligible, PGDM can apply
• Working knowledge of computers, In Night shifts Night Allowances will be provided.
• Excellent Written & Verbal communication skills.

Skills

Experience

• Proficiency in French Language and English language
• Must have an outgoing personality and skills in speaking, organizing, listening, leadership, communication and decision making.
• Well organized and customer focused.
• Proficient in Computer (MS Office, SharePoint and CRM tools).Attention to detail and an ability to work easily with others.
• Ability to work independently in a flexible and adaptable manner.
• Working globally, covering different time zones and languages is key

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color,religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.