Job Title: SENIOR TRAINING COORDINATOR-I

Req Id: 2957

Location:

Gurgaon, Haryana, India

Work Mode: Work from Office

Span of Control: Individual Contributor

About NIIT

NIIT operates in over 40 countries, including the UK, Ireland, France and Germany. Due to rapid expansion in Europe, the company now seeks a new dynamic Business Development Director to significantly increase sales to Fortune 500 companies across Europe.

Job Description

Responsibilities

Provide 24x5 Training Administration support to global clients across EMEA, NAM, and APAC regions
Assist customers with training administration issues via email
Offer appropriate resolutions and training scheduling options
Gather and analyze additional information related to reported issues
Perform detailed case analysis, document issues, and generate tickets in the system
Create daily and weekly client reports using Microsoft Excel
Conduct training management activities using Learning Management Systems (LMS)

Responsibilities

Provide 24x5 Training Administration support to global clients across EMEA, NAM, and APAC regions
Assist customers with training administration issues via email
Offer appropriate resolutions and training scheduling options
Gather and analyze additional information related to reported issues
Perform detailed case analysis, document issues, and generate tickets in the system
Create daily and weekly client reports using Microsoft Excel
Conduct training management activities using Learning Management Systems (LMS)

Skills

Goal-oriented with a results-driven desire for success

Educational Qualification

Eligibility Criteria

Graduates:
- B.A., B.Com, BBA, BHM, B.Sc., BCA
B.Tech (Mechanical / Biotechnology)
Distance Post Graduation candidates
PGDM candidates

Experience

1 Year - 2 Year of experience is required .