Job Title:  PROJECT MANAGER - OPERATIONS

About NIIT-MTS

NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web based training localized to more than 25 languages. NIIT is a global service provider. We have presence in more than 40 countries. 

Link for our website: https://www.niit.com/mts/

Link for LinkedIn Page:  https://www.linkedin.com/company/niitmts/

Job Summary

1. Project Planning & Execution

• Define project scope, objectives, and deliverables

• Create detailed project plans, timelines, and milestones
• Allocate resources effectively (people, budget, tools)
• Ensure projects are delivered on time and within budget

2. Operations Coordination

• Align project activities with ongoing operational workflows
• Ensure minimal disruption to daily business operations
• Coordinate between departments (e.g., production, supply chain, support)
• Standardize processes for efficiency and scalability

3. Stakeholder Management

• Communicate with internal teams, leadership, and external partners
• Provide regular status updates and reports
• Manage expectations and resolve conflicts

4. Process Improvement

• Identify inefficiencies in operations and project execution
• Implement process improvements (e.g., automation, SOPs)
• Monitor KPIs and optimize performance

5. Risk & Issue Management

• Identify potential risks early
• Develop mitigation and contingency plans
• Handle issues quickly to avoid delays

6. Budget & Resource Management

• Track project costs and ensure budget adherence
• Optimize resource utilization
• Forecast future operational needs

7. Quality Assurance

• Ensure deliverables meet quality standards
• Implement testing, validation, and review processes
• Maintain compliance with company or industry standards

8. Reporting & Documentation

• Maintain project documentation (plans, reports, SOPs)
• Analyze project performance and outcomes

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Educational Qualification

Must be Graduate

Experience

6 to 8 years (Must have experience in Project Management)

Competencies