Job Title:  PROJECT MANAGER - LEARNING

Job Summary

About Us

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

Job Title : Project Manger - Learning
Location: Gurgaon (Hybrid)

Duration : FTE

The Project Manager – Training Delivery & Administration is responsible for planning, coordinating, and managing end-to-end learning delivery projects. The role oversees training administration, stakeholder management, project planning, facilitator coordination, virtual delivery operations, and overall project execution to ensure high-quality delivery and an exceptional learner experience.

Project Planning & Delivery

• Plan, manage, and monitor end-to-end training delivery projects from initiation through completion.
• Develop project plans, timelines, milestones, and delivery schedules using appropriate project management tools.
• Coordinate multiple concurrent training programs while ensuring adherence to agreed timelines, budgets, and quality standards.
• Track project progress and provide regular status updates to internal and external stakeholders.
• Ensure successful execution of instructor-led (ILT), virtual instructor-led (VILT), and blended learning programs.

Training Administration Oversight

• Oversee end-to-end training administration activities, including enrollment, scheduling, rescheduling, learner communications, attendance tracking, and reporting.
• Ensure class readiness by coordinating with facilitators, vendors, clients, and internal support teams.
• Monitor training operations and ensure all logistical and administrative requirements are completed before delivery.
• Review operational reports and implement corrective actions where required.

Stakeholder & Client Management

• Build and maintain strong relationships with clients, facilitators, vendors, and internal stakeholders.
• Conduct regular project meetings and provide timely project updates.
• Gather stakeholder feedback throughout the project lifecycle and ensure expectations are effectively managed.
• Act as the primary point of contact for project-related communication and escalations.

Experience

Required Skills & Qualifications

• Excellent verbal and written communication skills.
• Strong project management and stakeholder management capabilities.
• Proven experience in planning and managing end-to-end training delivery and administration projects.
• Excellent client-facing, customer relationship, and vendor management skills.
• Strong organizational, planning, and multitasking abilities.
• Strong problem-solving, risk management, and decision-making skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Project or equivalent project management tools.

Preferred Experience

• Experience managing global learning delivery programs across multiple regions and time zones.
• Knowledge of Learning Management Systems (LMS) and Customer Relationship Management (CRM) platforms.
• Experience coordinating large-scale virtual and classroom training programs.
• Familiarity with project management methodologies and continuous improvement practices.