Job Title:  ONBOARDING COORDINATOR -I MULTILINGUAL

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

 

 

Link for our website: About NIIT MTS

 

 

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

 

Job overview

The Onboarding Coordinator – Multilingual supports the onboarding of clients, learners, and partners into Managed Services programs. This role ensures smooth coordination of onboarding activities, accurate system setup, and effective communication across global stakeholders while supporting multilingual requirements.

 

Roles and responsibilities

• Assist in end-to-end onboarding activities for clients, learners, and partners
• Support multilingual onboarding across global regions (EMEA, APAC, NAM)
• Coordinate with internal teams for system setup, access, and configurations
• Manage LMS onboarding activities (user creation, enrollments, access support)
• Communicate onboarding schedules, guidelines, and documentation to stakeholders
• Handle onboarding queries, tickets, and basic escalations
• Ensure data accuracy and documentation of onboarding processes
• Track onboarding progress and maintain reports/dashboards
• Support process improvements for efficient onboarding execution
• Basic understanding of onboarding/training operations
• Multilingual capability (preferred: French, Spanish, German, Japanese, etc.)
• Familiarity with LMS platforms and MS Office tools
• Good communication and coordination skills
• Strong attention to detail and organizational abilities
• Ability to work in a global, fast-paced environment