Job Title: LMS CONSULTANT -II

Req Id: 3041

Location:

Gurgaon, Haryana, India

Work Mode: Work from Office

Span of Control: Individual Contributor

Job Summary

Introduction

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link for our website: About NIIT MTS

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job Overview

NIIT is looking for a “Consultant” for a Global Client project who will be responsible for achieving the overall business and learning goals for a defined region(s) or business unit(s). We are seeking a knowledgeable LMS Consultant with a strong understanding of Learning Management Systems (LMS), particularly SuccessFactors and Sana.

Roles & Resposibilities

Maintain project plan and complete operational processes and deliverables to help ensure effective, trouble-free e-Learn and in-person course launches to our targeted audiences
Actively and effectively partner with L&D Program Managers and SMEs to support new and ongoing course deployments
Document and provide course deployment requirements (e.g., recurrence) that inform the correct course configurations and assignment of course curriculum.
Draft and maintain course playbooks, key deployment changes, course requirements, and other standard operating procedure documents
Drive course impact by leveraging data to implement best practices that increase enrollment, discoverability, and consumption of our learning content
Provide oversight for e-Learning course maintenance, ILT event management, class session forecasting, group/target audience assignments, and learner enrollments for all assigned programs
Prepare and facilitate quarterly business review meetings with stakeholders
Work with People Operations, Engineering (Eng), People Insights, and Data teams to root cause potential LMS, reporting, or learner support issues.

Educational Qualification

Bachelor's or Master’s degree is required

Experience

6 to 8 years of experience is required
Strong and effective in written, verbal, and presentation skills
Strong experience with Learning Management Systems, Google Cloud applications, and Microsoft Office
E-Learning and Instructor-led course administration experience
Experience working cross-functionally with various seniority levels and teams
5+ SuccessFactors experience.
Salesforce experience.
Experience working with Salesforce.